Technical Support

A range of online resources are available on this website to provide technical support for Culture Collections' products and services. In the event that you are unable to find what you are looking for please contact us:

Email: culturecollections.technical@phe.gov.uk

Tel: +44 (0)1980 612684 Fax: +44 (0)1980 611315

		Bacteria
		Protocols how to open an NCTC glass ampoule and reconstitute freeze-dried bacteria
		Useful documents Material Safety Data Sheet (MSDS) for NCTC freeze-dried bacterial culture products NCTC equivalents to ATCC strains User Guide - How to search for a  NCTC Certificate of Analysis
		Cell culture
		Protocols how to handle frozen cells on receipt how to handle growing cultures on receipt resuscitation of frozen cells cell counting using a Haemocytometer procedure for freezing cells subculture of adherent cell lines subculture of semi-adherent cell lines subculture of suspension cell lines
		Mycoplasma and sterility testing how to submit samples detection of Mycoplasma by Culture Isolation detection of Mycoplasma by DNA Stain detection of Mycoplasma by PCR
		Cell line authentication services how to submit samples misidentified cell lines Nardone open letter isoenzyme analysis of cell lines DNA profiling of cell lines
		DNA how to handle DNA on receipt quality control of ECACC DNA products
		Genetic support services how to use the services how to submit samples Human Tissue Act 2004
		Useful documents Fundamental Techniques in Cell Culture Laboratory Handbook Material Safety Data Sheet (MSDS) for DNA products Material Safety Data Sheet (MSDS) for frozen cultures Material Safety Data Sheet (MSDS) for growing cultures passage numbers explained important technical information for successful culture of your cells how to search for a ECACC Certificate of Analysis suitable reagents for the culture of ECACC cell lines
		Fungi
		Protocols how to open an NCPF glass ampoule and reconstitute freeze-dried fungi
		General
		glossary